Welcome to Copake Veterinary Hospital — We’re Glad You’re Here
We are excited to welcome new clients and their pets to Copake Veterinary Hospital in Copake Falls, NY . Our team is committed to making your first visit — and every visit after — as smooth, comfortable, and stress-free as possible. Whether you have a new puppy, a senior cat, or anything in between, we are here to provide the compassionate, expert care your pet deserves.
request an appointmentWhat New Clients Should Know Before Their First Visit
Starting a relationship with a veterinary practice is an important step in your pet’s healthcare journey. Here is everything you need to know before your first appointment at Copake Veterinary Hospital:
Establish Care Early
We strongly encourage you to schedule a routine wellness appointment to establish care with one of our veterinarians before an urgent situation arises. Having an established relationship with our team allows us to provide faster, more informed care if your pet ever needs emergency attention. Visit our wellness exams page to learn more about what a routine visit includes.
Call Ahead for All Appointments
Please call us at (518) 329-6161 before arriving for any appointment — routine or urgent. This allows our team to prepare for your pet’s visit, minimize wait times, and ensure we have everything in place to serve you well from the moment you walk in.
Payment at Time of Service
Copake Veterinary Hospital is a payment-at-time-of-service practice. We accept a variety of payment methods for your convenience. Visit our Payment Options page for full details on accepted forms of payment, including CareCredit and pet insurance.
Confirm Your Appointment
Once your appointment is scheduled, our team will reach out via phone or text to confirm your time slot. Please respond promptly to confirm — unconfirmed appointments may be released to other clients to ensure timely access for all patients.
New Client Booking Fee
All initial appointments require a $50 booking fee to reserve your time slot. This fee is non-refundable unless the appointment is canceled or rescheduled at least 24 hours in advance. This policy helps us maintain availability and respect the time of all our clients.
Complete Your Forms Before You Arrive
Save time on the day of your visit by completing your new client paperwork in advance. We offer all forms online for your convenience. You can download and print them or fill them out digitally — whichever works best for you. Visit our Online Forms page to access the New Client Registration Form and Acknowledgement of Hospital Policies.
Our Services for Your Pet
Copake Veterinary Hospital offers a comprehensive range of veterinary services to support your pet at every stage of life. From puppy and kitten care and vaccinations to dental care, surgery, and geriatric care, our experienced team is equipped to handle it all. We also offer advanced diagnostics including digital X-rays, ultrasound, and an in-house laboratory for fast, accurate results. View our full list of services on the Services page.
We’d Love to Meet Your Pet
Ready to get started? Request an appointment online or call us at (518) 329-6161. We look forward to becoming your trusted veterinary partner in Copake Falls, NY .
Frequently Asked Questions for New Clients
How do I schedule my first appointment at Copake Veterinary Hospital?
You can request an appointment online through our Appointments page or call us at (518) 329-6161. A $50 booking fee is required to secure your initial appointment, which is non-refundable unless canceled or rescheduled at least 24 hours in advance.
Do I need to bring anything to my pet’s first appointment?
Please bring any previous veterinary records, vaccination history, and a list of any medications or supplements your pet is currently taking. If your pet has had any prior health issues, having that documentation helps our veterinarians provide the most informed care possible.
Does Copake Veterinary Hospital accept pet insurance?
Yes, we accept pet insurance. Payment is due at the time of service, and your insurance provider will reimburse you directly. We also accept CareCredit as a financing option. Visit our Payment Options page for full details.
What forms do I need to complete as a new client?
New clients are asked to complete the New Client Registration Form and the Acknowledgement of Hospital Policies. Both forms are available on our Online Forms page — you can fill them out online or download and print them to bring to your visit.
Does Copake Veterinary Hospital welcome new puppies and kittens?
Absolutely! We love seeing new puppies and kittens. Early veterinary care is essential for establishing a healthy foundation. Visit our Puppy and Kitten Care page to learn about our new pet wellness packages, including vaccinations, parasite prevention, and nutritional guidance.
What if my pet needs emergency care on my first visit?
Please call us at (518) 329-6161 before arriving so we can prepare for your pet’s needs. If your pet is experiencing a true emergency, let us know immediately when you call. Learn more about our capabilities on the Emergency and Urgent Care page.
Is Copake Veterinary Hospital accepting new clients?
Yes! We are actively welcoming new clients and their pets. We encourage you to establish care with us before an urgent need arises so our team can get to know your pet and provide the best possible care. Call (518) 329-6161 or request an appointment online today.